Privacy Policy

Who is responsible for your data

Pinkgoose Chase Global, 1 Obudu Street, Aso Drive, Abuja, Nigeria. Contact: [email protected].

What we collect

• Your business name, phone number, email and password
• Business details and stock you type in
• Your customers’ names, contact details and messages that come through the channels you connect
• Simple facts about how the app is used, so we can fix problems

Why we use it

To run your account, let Dora read and answer customer messages, show your dashboard, give you support, keep the service safe, and meet legal duties.

Who else sees it

Meta (WhatsApp, Instagram, Messenger) handles messages because they pass through its apps. Companies that help us with AI replies, hosting, payments and support may process data for us. We do not sell your personal data.

Your customers’ data

You decide who you message. You are responsible for telling your customers how you use their details. We handle their data for you, to provide the service.

How long we keep it

While your account is open, and afterwards only as long as the law requires or we need it to settle a dispute. You can ask us to delete your data.

Your rights

Under the Nigeria Data Protection Act 2023 you can ask to see, correct or delete your data, object to how we use it, or take back your consent. You can also complain to the Nigeria Data Protection Commission. To use any of these rights, write to [email protected].

Keeping data safe

We take reasonable steps to protect your data. Please keep your password private.

Children

This service is for businesses and people aged 18 and over.